Delete your account

1. 1. Sign in at PrayerDen sign-in.
2. 2. Open My Journey, then Settings.
3. 3. Scroll to Delete account.
4. 4. Type DELETE to confirm and press Delete my account permanently.

Deletion runs straight away and cannot be undone. You are only told it is complete once every step has finished. If a step fails, nothing is reported as deleted and you can safely try again.

• Your sign-in account and the email address or sign-in provider link attached to it.
• Your profile, display name, phone number and profile photo files.
• Your saved personal prayers, prayer goals and challenge progress.
• Your Scripture bookmarks, highlights, notes, reading progress and activity.
• Your in-app notifications, saved music, blocked-member list and “prayed” taps.
• Your devices registered for prayer reminder notifications.
• Your administrator role and Premium status records, if any. This does not cancel an Apple subscription; manage that in your Apple account.
• Your Prayer Wall requests that no other member has replied to, encouraged or prayed for.

If other members have replied to, encouraged or prayed for one of your Prayer Wall requests, the request is kept so their contributions are not lost, but it is shown as “Anonymous” and is no longer linked to your account. Your replies and encouragements on other members' requests are kept the same way, shown as “Former member” and no longer linked to you. The words you wrote remain visible, so avoid personal details in public posts.

A minimal deletion record — an internal account number, its status and, if something failed, which step — is kept for 12 months and then deleted automatically. It does not store your email address or a reason. Support messages are deleted automatically 12 months after they are closed, and moderation reports 24 months after they are resolved. Data removed from the live service may remain in the hosting provider's encrypted backups until those backups expire on their normal schedule; it is not restored into the app.

Send a privacy request from the Support page and write from the email address on the account. We verify ownership before deleting anything.