PrayerDen Privacy Policy

PrayerDen (“PrayerDen”, “we”, “us”) provides a Christian prayer application offering spoken prayers, daily Scripture, the full Bible, worship music and a community Prayer Wall. This policy explains what we collect and why.

• Account information — your email address, your chosen display name, an optional profile photo, and an optional phone number if you choose to add one.
• Authentication data — email/password sign-in uses the managed authentication service. Google Sign-In and Apple Sign-In on supported Apple devices use provider account identifiers and any account information supplied by the provider for sign-in. PrayerDen does not receive your Google or Apple password.
• Content you create — prayer requests, responses, encouragements, saved personal prayers, Scripture bookmarks, highlights and personal notes.
• Activity and preferences — prayer and Bible-reading activity, chapter progress, saved music, prayer interactions, and challenge participation used to display your journey and continue your reading. Theme, reminder choices and notification-onboarding choices are also stored on your device.
• Reports and support messages — report details and support messages; the support form also asks for your email address and a topic so the team can respond. A signed-in submission may be linked to your account.

PrayerDen does not request access to your device's location, contacts or biometric data. The advertising and notification services described below process data separately from the account and content information above.

Advertising — PrayerDen integrates Google AdMob for banner ads in the native iOS and Android apps. Google's advertising SDK may process IP addresses, device or advertising identifiers, ad interactions and diagnostic information to deliver and measure ads and help prevent fraud. IP addresses may be used to estimate general location. The data processed and whether ads are personalised depend on the platform, SDK configuration, applicable consent choices and device privacy settings; we do not promise that advertising involves no tracking.

Advertising choices — Before starting the advertising SDK and requesting banners, PrayerDen checks consent information using Google's User Messaging Platform (UMP) and presents a consent form when required and available. Ad requests proceed only when UMP reports that ads may be requested; this does not mean that you have agreed to personalised advertising. In the native app's Settings, “Advertising privacy choices” opens Google's privacy options form when UMP reports it is required. Your device's privacy settings may offer additional controls. These advertising choices are separate from notification permission.

Prayer push notifications — PrayerDen uses Firebase Cloud Messaging (FCM), with Apple's push notification service on iOS, to deliver prayer reminders. Firebase uses installation identifiers and registration tokens to address messages to an app installation. When you enable reminders and registration succeeds, PrayerDen stores your push token, an installation identifier, platform, time zone and Morning/Evening preferences linked to your signed-in account, for reminder delivery and timing, not advertising. Notification permission is requested when you choose to enable reminders. You can turn either reminder off in PrayerDen's Settings or change notification permission in your phone's settings. Turning both reminders off requests removal of this installation's server registration; if that request fails while offline, reconnect and reopen PrayerDen to complete it.

If you use Pray With Me, the intention you enter is sent through Lovable's AI service to generate a personal prayer. This generation function returns the prayer without saving the intention in PrayerDen's database. Personal prayers you choose to save are stored separately in your account. Avoid including another person's private information or details you do not want processed by an AI service.

Ask PrayerDen answers general questions about using the app. The questions you type in the current conversation are sent through Lovable's AI service to generate an answer. The assistant does not read your account, prayer requests or messages, and PrayerDen does not save these conversations. Obvious passwords and card numbers are removed before sending, but please do not type personal or sensitive details. The helpful/not-helpful buttons are shown on your screen only and are not recorded.

On supported Apple devices, purchases and restores use Apple's in-app purchase service. PrayerDen uses transaction identifiers and Apple's subscription status to verify Premium access, and stores the resulting subscription status, product identifier and expiry information against your account. Payment details are handled by Apple, not entered into PrayerDen's purchase screen.

• To create and secure your account and sign you in.
• To show you the prayers, Scripture and music prepared for the day.
• To display your Prayer Wall posts and let others pray with you.
• To notify you inside the app when someone prays for or responds to your request.
• To review reported content and keep the community safe.
• To answer your support requests.
• To generate a personal prayer when you request one and verify supported Premium purchases.
• To deliver optional prayer reminders, manage notification preferences and diagnose registration failures.

Account contact details, saved verses, highlights, notes and reading activity are not displayed on the public Prayer Wall. Authorised administrators have access to information used for account support and moderation. Active Prayer Wall requests and their responses and encouragements can be read without signing in; do not post confidential information there. Anonymous posting replaces your displayed name with “Anonymous”, but the request remains associated with your account internally. It does not make the post private or anonymous to PrayerDen's administrators.

PrayerDen uses Lovable Cloud for account authentication, application data and file storage. Access rules distinguish account information, administrator functions and publicly readable content. The app uses signed links for profile photos and controlled audio access; this is not a promise that every file or record is private. No online service can guarantee absolute security.

The integrations described in this policy are Lovable Cloud for hosting, authentication and storage; Lovable's AI service for requested prayer generation; Google and Apple for supported sign-in; Google AdMob and UMP for advertising and consent choices; Firebase Cloud Messaging and Apple's push notification service for remote reminders; and Apple for supported in-app purchases. Their processing depends on the feature you use. Advertising-related processing is separate from the account-linked information used to deliver reminders.

PrayerDen also stores account-scoped push-registration diagnostics on your device: a sanitised error category, message and timestamp, rather than a push token or email address in that diagnostic record. Local reminder schedules and preferences are maintained on the device when applicable.

PrayerDen is intended for people aged 13 and over. We do not knowingly collect information from children under 13. If you believe a child has created an account, contact us through the Support page and we will remove it.

• Access — you can view saved content and activity in the relevant account screens. Use the Support page to request access to your information or a copy.
• Correction — you can update profile information and supported sign-in details in Settings.
• Deletion — signed-in users can request account deletion in Settings. The public Account Deletion page explains the available steps; you can also request help through Support.
• Other privacy requests — send a privacy request for questions about objections, portability or other rights that may apply where you live.

Account information and saved activity are stored while your account exists to provide the features you use. When you delete your account, PrayerDen removes your sign-in account, profile and profile photo files, saved personal prayers, prayer goals, challenge progress, Scripture notes, bookmarks and highlights, reading activity, in-app notifications, prayer interactions, music saves, blocked-member list, reminder device registrations, and role and Premium status records. Deletion is only reported as complete after every step succeeds; if a step fails, the failed step is recorded and you can try again.

Prayer Wall requests that other members have replied to, encouraged or prayed for are kept so their contributions remain, but they are shown as “Anonymous” and are no longer linked to your account. Your replies and encouragements on other members' requests are kept in the same way, shown as “Former member”. The text you wrote remains visible.

A minimal deletion record (an internal account number, status and any failed step, without your email address or a reason) is kept for 12 months. Support messages are kept for 12 months after they are closed, and moderation reports for 24 months after they are resolved; these records are then deleted automatically and are available only to administrators. Information removed from the live service may remain in our hosting provider's backups until those backups expire on their normal schedule; it is not restored into the app.

We will update this page whenever our practices change and revise the date above. Questions about privacy can be sent using the public Support form, selecting “Privacy request” and describing your question. You do not need to sign in to submit the form. Provide an email address where the PrayerDen team can contact you, and avoid including passwords or payment details.